Notification Templates
Notification Templates replace the legacy mailing list system and are configured within each realm to provide targeted certificate lifecycle communication. MTG CLM includes 16 default notification templates that cover standard certificate events and communication needs.
- Complete Lifecycle Coverage
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The default templates address every stage of certificate management including Certificate Attachment, Certificate Expiring, Certificate Imported, Certificate Created, Certificate Revoked, Certificate Request Declined, Certificate Request Pending Email Verification, Certificate Request Approved, and Certificate Request Pending Approval.
- Template Editing
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Each notification template can be modified to match specific requirements and communication standards. Template content is fully editable, allowing administrators to adjust messaging, formatting, and information detail levels in either supported language; English or German.
- Variable Placeholders
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During template editing, administrators can insert variable placeholders at any cursor position within the notification body text. These placeholders automatically resolve to actual certificate data when notifications are sent, ensuring recipients receive accurate and relevant information without manual data entry.
- Realm-Specific Configuration
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Templates are managed within individual realms, enabling different business units or organizational divisions to maintain their own notification standards and communication preferences.